Survey Says

Survey Says… Top 10 Tips for Customer Survey Design Do you know what is really important to your customers?  Surveys can be an important tool for gauging satisfaction with your brand, and for finding out what your customers truly value.  They can be used to test loyalty and evaluate existing benefits, and the results can be used to drive program changes. A study by SurveyMonkey offers some insights for creating surveys.  Here are the Top 10 Tips: 1. KISS – Keep It Short and Segmented Overall survey length remains important for keeping abandon rates low. Are you excited about answering… Read more »