Level One Classes – COPY

Level I: Get the WISE Fundamentals

At WISE, we believe mastery of the fundamental skills is critical for study progression and advancement. Start with Level I for the basic information you’ll need to succeed.

Professional Certificates

Level-1Separate Level I Professional Certificate courses provide core WISE skills and the knowledge required to succeed in
Tasting Room, Customer Service, Wine Club, and/or Online jobs. Level I certifications are an excellent starting point for individuals who lack job experience or need to strengthen their skills in order to advance. Successful completion of these courses will result in individual WISE Certifications.

WISE #101
Wine Fluency – Professional Core Course
16 Hours
This course is a pre-requisite for many of our other courses. Build a solid foundation for our other wine industry certifications.

WISE #111
Tasting Room Professional
24 Hours
Build your confidence in wine knowledge, sales skills, and providing a memorable guest experience.

WISE #112
Inside Sales professional
24 Hours
Learn how to be the winery’s key liaison, develop superior telephone skills, and deliver concierge level service to consumers every day.

WISE #113
Wine Club Professional
24 Hours
Master the art of profitable club growth and building a community of lifetime customers.

WISE #114
Online Wine Professional
24 Hours
Unleash the power of online marketing and sales.

WISE #115
Data Analyst Professional
16 Hours
Apply social media to your winery’s digital strategy.