Four Member-centric Event Styles & How To Maximize Each One As we approach harvest season, wine club members are looking for ways to engage and interact with their beloved wineries. There are so many great ways to get your biggest fans involved and active in your brand with events. The…
While there has been a dry spell of events, it seems that more than ever, people are wanting to get back to gathering. Events had been second nature, but it’s been a while and we’re all a bit rusty so let’s have a refresher on these shindigs as well as…
With the arrival of Daylight Savings Time, we know that it’s just a matter of weeks now until busy season starts. Let’s get ready to shine with these 10 tips. Great Greeting We only have one chance to make a great first impression, so we need to make sure that…
Is your brand in a holding pattern, waiting for a destination winery to be built? Perhaps your brand makes wine in a warehouse district with little organic foot traffic. Maybe there is a mountain range between your winery and where your target market is located. Whatever the reason, more and…
The Importance of Immersive Holiday Experiences With a successful harvest now behind us, it’s time to focus on our customers’ needs and wants for the holiday season. While most retailers have been planning for months for this all-important period, it’s not too late for us to come up with the…
Our research at WISE, especially emphasized by our 1,500+ mystery shops in tasting rooms, is that when a guest has a great experience (the customer satisfaction is high), then they are more likely to purchase. In a nutshell, the better the guest experience, the greater potential for sales. Sounds easy,…