Coaching Packages

Onsite Training

Our most popular coaching service because you tailor the content to your specific needs and we come to you to work onsite with small groups. Topics might include hospitality, sales and management with a focus on the tasting room. DTC coaching includes phone and email skills, management and leadership, wine club, brand messaging and more. You decide what works best for your needs.

One-to-One Coaching

Personalized and onsite, 5-20 hours a quarter, and tailored to bring help where you need it most. A great way to bring along your rising stars in any area of your business.

Custom Consultative Services

WISE also offers consultative service customized to your specific needs:

  • Behavior Profiling
  • Phone Sales Enhancement
  • Brand Alignment Workshops
  • Coaching Packages
  • Customer & Staff Surveys
  • DTC Dashboard Development
  • DTC Metrics & Benchmark Analysis
  • Guest Experience Design
  • Guest Journey Mapping
  • Incentive Compensation Programs
  • Improved Customer Service
  • Management Change
  • Onboarding Programs
  • Organizational Developments
  • Planning, Budgeting & Forecasting
  • Power of Language
  • Raising the Hospitality Bar