Training & Coaching

Let us bring WISE to you. With over 150, 8-hour days of content, we can tailor a training session that fits perfectly to your team, to your winery, wherever you are.

Our WISE teammates are available for WISE DTC Leadership and Executive coaching, team training, consulting and advisory services.

Training & Coaching services include, but are not limited to:

• Certification Classes
• Leadership Workshops
• Team Training
• Executive Coaching
• HR Harassment Training*
• Responsible Hospitality Group Training*
  (Responsible service, sale, and consumption of alcohol certification)
• + More

Building on the Fundamentals

WISE also offers consulting and  other services, including, but not limited to, the following:

• Behavior Profiling
• Phone Sales Enhancement
• Brand Alignment Workshops
• Coaching Packages
• Customer & Staff Surveys
• DTC Dashboard Development
• DTC Metrics & Benchmark Analysis
• Guest Experience Design
• Guest Journey Mapping
• Incentive Compensation Programs
• Improved Customer Service
• Management Change
• Onboarding Programs
• Organizational Developments
• Planning, Budgeting & Forecasting
• Power of Language
• Raising the Hospitality Bar
• More…