Events

  • WISE #111 Tasting Room Professional Certification - in real life!

    12 Hours
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    From $400.00
    Register interest
  • WISE #202 People Management

    12 Hours
    This course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.
    From $600.00
    Register interest
  • WISE #203 Demystifying Finance & Accounting

    9 Hours
    This course is designed for non-financial people who want to understand business financial reports or budgets. It is ideal for anyone who is managing or controlling costs or who is accountable for financial or team results.
    From $500.00
    Online 24 Aug
  • WISE #211 Tasting Room Manager

    18 Hours
    This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.
    From $650.00
    Register interest
  • Phone Sales

  • WISE #116 Outbound Phone Sales Professional

    9 Hours
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    From $375.00
    Online 02 May
  • WISE #118 Corporate Gifting Professional

    6 Hours
    The goal of this course is to develop professional skills for winery marketing personnel to identify and sell multiple wine gifts to businesses.
    From $350.00
    Online 28 Jun
  • WISE #216 Outbound Phone Sales Manager

    6 Hours
    This certification class is designed for current Outbound Phone Sales Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of outbound phone sales best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with outbound phone sales experience who are seeking to expand their role.
    From $500.00
  • Management

  • WISE #200 Management Jumpstart

    3 Hours
    This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.
    From $500.00
    Online 02 May
  • WISE #201 Management Core

    21 Hours
    This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.
    From $700.00
    Online 23 May
  • WISE #205 DTC Metrics Management

    6 Hours
    This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.
    From $500.00
    Online 18 May