Events

  • Register interest
  • Rogue Valley Tasting Room Best Practices

    6 Hours
    Join us for a special WISE workshop in Rogue Valley! This one-day workshop will cover tasting room best practices, as well as building and maintaining a strong team.
    From $150.00
    Register interest
  • Elearning
  • Phone Sales

  • WISE #112 Inside Sales Professional Certification

    12 Hours
    This course is ideal for employees of a winery or wine retailer who talk to customers on the phone, winery customer service or call center employees who want to improve their effectiveness, and winery employees who wish to learn customer service and phone sales best practices. It is also appropriate for those seeking to begin their career in the wine industry in either a customer service or inside sales role.
    From $400.00
    Online 29 Nov
  • WISE #116 Outbound Phone Sales Professional Certification

    9 Hours
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    From $375.00
    Napa 01 Nov
  • WISE #118 Corporate Gifting Professional

    6 Hours
    The goal of this course is to develop professional skills for winery marketing personnel to identify and sell multiple wine gifts to businesses.
    From $350.00
    Register interest
  • WISE #216 Outbound Phone Sales Management Certification

    6 Hours
    This certification class is designed for current Outbound Phone Sales Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of outbound phone sales best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with outbound phone sales experience who are seeking to expand their role.
    From $500.00
  • Management

  • WISE #200 Management Jumpstart

    3 Hours
    This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.
    From $500.00
    Online 09 Nov
  • WISE #201 Management Core

    21 Hours
    This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.
    From $700.00
    Online 02 Nov
  • WISE #202 People Management

    12 Hours
    This course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.
    From $600.00
    Online 02 Nov
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