As tasting fees rise, so do guest expectations. This fast-paced, interactive session from WISE will help winery teams fine-tune the behind-the-scenes details and guest-facing touchpoints that create truly memorable experiences.
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Description
As tasting fees rise, so do guest expectations. This fast-paced, interactive session from WISE will help winery teams fine-tune the behind-the-scenes details and guest-facing touchpoints that create truly memorable experiences. From what happens before the guest walks through the door to the subtle signals of hospitality in your space and service, we’ll explore what “good value” looks like today—and how small shifts can make a big impact. Whether your goal is to increase conversions, boost return visits, or simply elevate your guest experience, this workshop offers practical takeaways you can put to use right away.
