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WISE #212 Events Management Certification
9 HoursThis certification class is designed for current winery Event Managers (or others who works closely with events) who want to sharpen their existing skills. It will also benefit winery managers seeking a better understand of event best practices and those who need multiple Level II WISE Certificates to begin their Level III WISE DTC Leadership coursework. It will also benefit caterers focused on wine country events.From $500.00 -
WISE #213 Wine Club Management Certification
18 HoursThis course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.From $650.00 -
WISE #216 Outbound Phone Sales Manager
6 HoursThis certification class is designed for current Outbound Phone Sales Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of outbound phone sales best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with outbound phone sales experience who are seeking to expand their role.From $500.00 -
WISE #113 Wine Club Professional
12 HoursThis is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.From $400.00 -
WISE #213 Wine Club Management Certification
18 HoursThis course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.From $650.00 -
Walla Walla Tasting Room Workshop
6 HoursJoin us for a special WISE workshop in Walla Walla! This one-day workshop will cover tasting room best practices, as well as building and maintaining a strong team.From $150.00 -
WISE #111 Tasting Room Professional
12 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.From $400.00 -
WISE #121 Advanced Tasting Room Professional Certification
9 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.From $375.00 -
WISE #111 Tasting Room Professional
12 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.From $400.00 -
WISE #113 Wine Club Professional
12 HoursThis is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.From $400.00
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