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Walla Walla Tasting Room Workshop
6 HoursJoin us for a special WISE workshop in Walla Walla! This one-day workshop will cover tasting room best practices, as well as building and maintaining a strong team.From $150.00 -
WISE #111 Tasting Room Professional
12 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.From $400.00 -
WISE #111 Tasting Room Professional Certification - in real life!
12 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.From $400.00 -
WISE #111 Test Out
UntimedFrom $55.00 -
WISE #113 Wine Club Professional
12 HoursThis is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.From $400.00 -
WISE #116 Outbound Phone Sales Professional
9 HoursThis course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.From $375.00 -
WISE #118 Corporate Gifting Professional
6 HoursThe goal of this course is to develop professional skills for winery marketing personnel to identify and sell multiple wine gifts to businesses.From $350.00 -
WISE #121 Advanced Tasting Room Professional Certification
9 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.From $375.00 -
WISE #200 Management Jumpstart
3 HoursThis course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.From $500.00 -
WISE #201 Management Core
21 HoursThis comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.From $700.00
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