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Red Mountain Tasting Room Workshop
6 HoursFrom $150.00 -
Rogue Valley Tasting Room Best Practices
6 HoursJoin us for a special WISE workshop in Rogue Valley! This one-day workshop will cover tasting room best practices, as well as building and maintaining a strong team.From $150.00 -
Walla Walla Tasting Room Workshop
6 HoursJoin us for a special WISE workshop in Walla Walla! This one-day workshop will cover tasting room best practices, as well as building and maintaining a strong team.From $150.00 -
WISE #101 Test Out
45 MinutesSeasoned wine industry professionals may test out of Wine Fluency #101. By purchasing and passing this test out with a score of 75% or better you’ll will be eligible to take more high level courses in the WISE catalog.From $55.00 -
WISE #111 Tasting Room Professional Certification
12 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.From $400.00 -
WISE #111 Test Out
UntimedFrom $55.00 -
WISE #112 Inside Sales Professional Certification
12 HoursThis course is ideal for employees of a winery or wine retailer who talk to customers on the phone, winery customer service or call center employees who want to improve their effectiveness, and winery employees who wish to learn customer service and phone sales best practices. It is also appropriate for those seeking to begin their career in the wine industry in either a customer service or inside sales role.From $400.00 -
WISE #112 Inside Sales Professional Test Out
UntimedFrom $55.00 -
WISE #113 Wine Club Professional Certification
12 HoursThis is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.From $400.00 -
WISE #115 DTC Metrics Team Fundamentals
6 HoursThis course is for anyone who works at a winery in a frontline role; does or wants to do DTC data analysis as part of their job to improve their effectiveness and expand their DTC expertise; current wine industry DTC staff and managers who want to create, analyze, and manage their metrics and dashboards; other winery employees who would benefit by a better understanding of DTC data and metrics; wine retail professionals; also appropriate for those with no industry experience who want to work in wine relatedFrom $350.00
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