Upcoming Events

  • 26
    Jun

    WISE #112 Inside Sales Professional Certification

    Online
    June 26, 27 & July 2
    This course is ideal for employees of a winery or wine retailer who talk to customers on the phone, winery customer service or call center employees who want to improve their effectiveness, and winery employees who wish to learn customer service and phone sales best practices. It is also appropriate for those seeking to begin their career in the wine industry in either a customer service or inside sales role.
    Session information
    Sessions
    Session 1
    Wed 26 Jun 09:00 PDT - Wed 26 Jun 12:00 PDT
    Online
    Session 2
    Thu 27 Jun 09:00 PDT - Thu 27 Jun 12:00 PDT
    Online
    Session 3
    Tue 02 Jul 09:00 PDT - Tue 02 Jul 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 28
    Jun

    WISE #200 Management Jumpstart

    Online
    3 hours, 09:00 AM PDT - 12:00 PM PDT
    This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.
    • $400.00 excl. Tax
  • 09
    Jul

    WISE #113 Wine Club Professional Certification

    Online
    July 9, 10, 11 & 16
    This is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.
    Session information
    Sessions
    Session 1
    Tue 09 Jul 09:00 PDT - Tue 09 Jul 12:00 PDT
    Online
    Session 2
    Wed 10 Jul 09:00 PDT - Wed 10 Jul 12:00 PDT
    Online
    Session 3
    Thu 11 Jul 09:00 PDT - Thu 11 Jul 12:00 PDT
    Online
    Session 4
    Tue 16 Jul 09:00 PDT - Tue 16 Jul 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 09
    Jul

    WISE #222 Roadshow Events

    Online
    3 hours, 09:00 AM PDT - 12:00 PM PDT
    Join us to delve deep into the art and science of road show events, where you'll gain invaluable expertise to plan, execute, and measure success.
    • $400.00 excl. Tax
  • 10
    Jul

    WISE #121 Advanced Tasting Room Professional Certification

    Online
    July 10, 11 & 17
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.
    Session information
    Sessions
    Session 1
    Wed 10 Jul 09:00 PDT - Wed 10 Jul 12:00 PDT
    Online
    Session 2
    Thu 11 Jul 09:00 PDT - Thu 11 Jul 12:00 PDT
    Online
    Session 3
    Wed 17 Jul 09:00 PDT - Wed 17 Jul 12:00 PDT
    Online
    • $390.00 excl. Tax
  • 23
    Jul

    WISE #117 DTC Text Messaging Professional

    Online
    2 days, July 23 & 25
    WISE in partnership with RedChirp have combined efforts to help wineries elevate their communications via text messaging.
    Session information
    Sessions
    Session 1
    Tue 23 Jul 09:00 PDT - Tue 23 Jul 12:00 PDT
    Online
    Session 2
    Thu 25 Jul 09:00 PDT - Thu 25 Jul 12:00 PDT
    Online
    • $350.00 excl. Tax
  • 30
    Jul

    WISE #213 Wine Club Management Certification

    Online
    July 30, 31, Aug 1, 6, 7 & 8
    This course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.
    Session information
    Sessions
    Session 1
    Tue 30 Jul 09:00 PDT - Tue 30 Jul 12:00 PDT
    Online
    Session 2
    Wed 31 Jul 09:00 PDT - Wed 31 Jul 12:00 PDT
    Online
    Session 3
    Thu 01 Aug 09:00 PDT - Thu 01 Aug 12:00 PDT
    Online
    Session 4
    Tue 06 Aug 09:00 PDT - Tue 06 Aug 12:00 PDT
    Online
    Session 5
    Wed 07 Aug 09:00 PDT - Wed 07 Aug 12:00 PDT
    Online
    Session 6
    Thu 08 Aug 09:00 PDT - Thu 08 Aug 12:00 PDT
    Online
    • $650.00 excl. Tax
  • 06
    Aug

    WISE #116 Outbound Phone Sales Professional Certification

    Online
    Aug. 6, 7 & 13
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Tue 06 Aug 09:00 PDT - Tue 06 Aug 12:00 PDT
    Online
    Session 2
    Wed 07 Aug 09:00 PDT - Wed 07 Aug 12:00 PDT
    Online
    Session 3
    Tue 13 Aug 09:00 PDT - Tue 13 Aug 12:00 PDT
    Online
    • $375.00 excl. Tax
  • 06
    Aug

    WISE #118 Corporate Gifting Professional

    Online
    August 6 & 7
    The goal of this course is to develop professional skills for winery marketing personnel to identify and sell multiple wine gifts to businesses.
    Session information
    Sessions
    Session 1
    Tue 06 Aug 09:00 PDT - Tue 06 Aug 12:00 PDT
    Online
    Session 2
    Wed 07 Aug 09:00 PDT - Wed 07 Aug 12:00 PDT
    Online
    • $350.00 excl. Tax
  • 13
    Aug

    WISE #206 Advanced Segmentation

    Online
    3 hours, 09:00 AM PDT - 12:00 PM PDT
    Unlock the full potential of your Direct-to-Consumer winery business with WISE’s 3-hour Mastering Benchmarking session, tailored for DTC Managers and above.
    • $400.00 excl. Tax
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