Upcoming Events

  • 29
    Apr

    WISE #113 Wine Club Professional Certification

    Online
    April 29, 30, May 1 & 7
    This is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.
    Session information
    Sessions
    Session 1
    Tue 29 Apr 09:00 PDT - Tue 29 Apr 12:00 PDT
    Online
    Session 2
    Wed 30 Apr 09:00 PDT - Wed 30 Apr 12:00 PDT
    Online
    Session 3
    Thu 01 May 09:00 PDT - Thu 01 May 12:00 PDT
    Online
    Session 4
    Wed 07 May 09:00 PDT - Wed 07 May 12:00 PDT
    Online
    • $425.00 excl. Tax
  • 07
    May

    WISE #116 Outbound Phone Sales Professional Certification

    Online
    May 7, 8 & 15
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Wed 07 May 09:00 PDT - Wed 07 May 12:00 PDT
    Online
    Session 2
    Thu 08 May 09:00 PDT - Thu 08 May 12:00 PDT
    Online
    Session 3
    Thu 15 May 09:00 PDT - Thu 15 May 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 09
    May

    WISE #205 DTC Metrics Management Intensive

    Online
    May 9 & 16
    This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.
    Session information
    Sessions
    Session 1
    Fri 09 May 09:00 PDT - Fri 09 May 12:00 PDT
    Online
    Session 2
    Fri 16 May 09:00 PDT - Fri 16 May 12:00 PDT
    Online
    • $525.00 excl. Tax
  • 13
    May

    WISE #111 Tasting Room Professional Certification

    Online
    May 13, 14, 15 & 22
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 13 May 09:00 PDT - Tue 13 May 12:00 PDT
    Online
    Session 2
    Wed 14 May 09:00 PDT - Wed 14 May 12:00 PDT
    Online
    Session 3
    Thu 15 May 09:00 PDT - Thu 15 May 12:00 PDT
    Online
    Session 4
    Thu 22 May 09:00 PDT - Thu 22 May 12:00 PDT
    Online
    • $425.00 excl. Tax
  • 15
    May

    WISE #222 Roadshow Events

    Online
    May 15
    Join us to delve deep into the art and science of road show events, where you'll gain invaluable expertise to plan, execute, and measure success.
    Session information
    Sessions
    Session 1
    Thu 15 May 09:00 PDT - Thu 15 May 12:00 PDT
    Online
    • $425.00 excl. Tax
  • 20
    May

    WISE #117 DTC Text Messaging Professional

    Online
    May 20 & 22
    WISE in partnership with RedChirp have combined efforts to help wineries elevate their communications via text messaging.
    Session information
    Sessions
    Session 1
    Tue 20 May 09:00 PDT - Tue 20 May 12:00 PDT
    Online
    Session 2
    Thu 22 May 09:00 PDT - Thu 22 May 12:00 PDT
    Online
    • $375.00 excl. Tax
  • 20
    May

    WISE #211 Tasting Room Management Certification

    Online
    May 20, 21, 23, 27, 28 & 29
    This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.
    Session information
    Sessions
    Session 1
    Tue 20 May 09:00 PDT - Tue 20 May 12:00 PDT
    Online
    Session 2
    Wed 21 May 09:00 PDT - Wed 21 May 12:00 PDT
    Online
    Session 3
    Fri 23 May 09:00 PDT - Fri 23 May 12:00 PDT
    Online
    Session 4
    Tue 27 May 09:00 PDT - Tue 27 May 12:00 PDT
    Online
    Session 5
    Wed 28 May 09:00 PDT - Wed 28 May 12:00 PDT
    Online
    Session 6
    Thu 29 May 09:00 PDT - Thu 29 May 12:00 PDT
    Online
    • $700.00 excl. Tax
  • 10
    Jun

    WISE #200 Management Jumpstart

    Online
    Jun 10
    This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.
    Session information
    Sessions
    Session 1
    Tue 10 Jun 09:00 PDT - Tue 10 Jun 12:00 PDT
    Online
    • $425.00 excl. Tax
  • 17
    Jun

    WISE #220 Mastering Public Speaking

    Napa
    Jun 17 & 18
    This class is ideal for anyone who wants to master the art of public speaking (or overcome their fears).
    Session information
    Sessions
    Session 1
    Tue 17 Jun 09:00 - Tue 17 Jun 16:00
    Napa
    Session 2
    Wed 18 Jun 09:00 - Wed 18 Jun 16:00
    Napa
    • $2,200.00 excl. Tax
  • 18
    Jun

    WISE #201 Management Core

    Online
    Jun 18, 19, 20, 25, 26, 27 & 30
    This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.
    Session information
    Sessions
    Session 1
    Wed 18 Jun 09:00 PDT - Wed 18 Jun 12:00 PDT
    Online
    Session 2
    Thu 19 Jun 09:00 PDT - Thu 19 Jun 12:00 PDT
    Online
    Session 3
    Fri 20 Jun 09:00 PDT - Fri 20 Jun 12:00 PDT
    Online
    Session 4
    Wed 25 Jun 09:00 PDT - Wed 25 Jun 12:00 PDT
    Online
    Session 5
    Thu 26 Jun 09:00 PDT - Thu 26 Jun 12:00 PDT
    Online
    Session 6
    Fri 27 Jun 09:00 PDT - Fri 27 Jun 12:00 PDT
    Online
    Session 7
    Mon 30 Jun 09:00 PDT - Mon 30 Jun 12:00 PDT
    Online
    • $750.00 excl. Tax