Upcoming Events

  • 27
    Sep

    WISE #205 DTC Metrics Management Intensive

    Online
    September 27 & 28, 9am - 12pm PT
    This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.
    Session information
    Sessions
    Session 1
    Wed 27 Sep 09:00 PDT - Wed 27 Sep 12:00 PDT
    Online
    Session 2
    Thu 28 Sep 09:00 PDT - Thu 28 Sep 12:00 PDT
    Online
    • $500.00 excl. Tax
  • 01
    Nov

    WISE #116 Outbound Phone Sales Professional Certification

    Napa
    November 1, 2, & 8
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Wed 01 Nov 09:00 PDT - Wed 01 Nov 12:00 PDT
    Napa
    Session 2
    Thu 02 Nov 09:00 PDT - Thu 02 Nov 12:00 PDT
    Napa
    Session 3
    Wed 08 Nov 09:00 PST - Wed 08 Nov 12:00 PST
    Napa
    • $375.00 excl. Tax
  • 02
    Nov

    WISE #201 Management Core

    Online
    November 2, 3, 7, 8, 9, 14, & 16
    This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.
    Session information
    Sessions
    Session 1
    Thu 02 Nov 09:00 PDT - Thu 02 Nov 12:00 PDT
    Online
    Session 2
    Fri 03 Nov 09:00 PDT - Fri 03 Nov 12:00 PDT
    Online
    Session 3
    Tue 07 Nov 09:00 PST - Tue 07 Nov 12:00 PST
    Online
    Session 4
    Wed 08 Nov 09:00 PST - Wed 08 Nov 12:00 PST
    Online
    Session 5
    Thu 09 Nov 09:00 PST - Thu 09 Nov 12:00 PST
    Online
    Session 6
    Tue 14 Nov 09:00 PST - Tue 14 Nov 12:00 PST
    Online
    Session 7
    Thu 16 Nov 09:00 PST - Thu 16 Nov 12:00 PST
    Online
    • $700.00 excl. Tax
  • 02
    Nov

    WISE #202 People Management

    Online
    November 2, 3, 7, & 8
    This course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.
    Session information
    Sessions
    Session 1
    Thu 02 Nov 09:00 PDT - Thu 02 Nov 12:00 PDT
    Online
    Session 2
    Fri 03 Nov 09:00 PDT - Fri 03 Nov 12:00 PDT
    Online
    Session 3
    Tue 07 Nov 09:00 PST - Tue 07 Nov 12:00 PST
    Online
    Session 4
    Wed 08 Nov 09:00 PST - Wed 08 Nov 12:00 PST
    Online
    • $600.00 excl. Tax
  • 07
    Nov

    WISE #111 Tasting Room Professional Certification

    Online
    November 7, 8, 9, & 15
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 07 Nov 09:00 PST - Tue 07 Nov 12:00 PST
    Online
    Session 2
    Wed 08 Nov 09:00 PST - Wed 08 Nov 12:00 PST
    Online
    Session 3
    Thu 09 Nov 09:00 PST - Thu 09 Nov 12:00 PST
    Online
    Session 4
    Wed 15 Nov 09:00 PST - Wed 15 Nov 12:00 PST
    Online
    • $400.00 excl. Tax
  • 09
    Nov

    WISE #200 Management Jumpstart

    Online
    3 hours, 09:00 AM PST - 12:00 PM PST
    This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.
    • $500.00 excl. Tax
  • 09
    Nov

    WISE #203 Demystifying Finance & Accounting

    Online
    November 9, 14, & 16
    This course is designed for non-financial people who want to understand business financial reports or budgets. It is ideal for anyone who is managing or controlling costs or who is accountable for financial or team results.
    Session information
    Sessions
    Session 1
    Thu 09 Nov 09:00 PST - Thu 09 Nov 12:00 PST
    Online
    Session 2
    Tue 14 Nov 09:00 PST - Tue 14 Nov 12:00 PST
    Online
    Session 3
    Thu 16 Nov 09:00 PST - Thu 16 Nov 12:00 PST
    Online
    • $500.00 excl. Tax
  • 14
    Nov

    WISE #211 Tasting Room Management Certification

    Online
    November 14, 15, 16, 21, 28, & 30
    This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.
    Session information
    Sessions
    Session 1
    Tue 14 Nov 09:00 PST - Tue 14 Nov 12:00 PST
    Online
    Session 2
    Wed 15 Nov 09:00 PST - Wed 15 Nov 12:00 PST
    Online
    Session 3
    Thu 16 Nov 09:00 PST - Thu 16 Nov 12:00 PST
    Online
    Session 4
    Tue 21 Nov 09:00 PST - Tue 21 Nov 12:00 PST
    Online
    Session 5
    Tue 28 Nov 09:00 PST - Tue 28 Nov 12:00 PST
    Online
    Session 6
    Thu 30 Nov 09:00 PST - Thu 30 Nov 12:00 PST
    Online
    • $650.00 excl. Tax
  • 21
    Nov

    WISE #121 Advanced Tasting Room Professional Certification

    Online
    November 21, 22, & 29
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.
    Session information
    Sessions
    Session 1
    Tue 21 Nov 09:00 PST - Tue 21 Nov 12:00 PST
    Online
    Session 2
    Wed 22 Nov 09:00 PST - Wed 22 Nov 12:00 PST
    Online
    Session 3
    Wed 29 Nov 09:00 PST - Wed 29 Nov 12:00 PST
    Online
    • $390.00 excl. Tax
  • 29
    Nov

    WISE #112 Inside Sales Professional Certification

    Online
    November 29, 30, December 6, & 7
    This course is ideal for employees of a winery or wine retailer who talk to customers on the phone, winery customer service or call center employees who want to improve their effectiveness, and winery employees who wish to learn customer service and phone sales best practices. It is also appropriate for those seeking to begin their career in the wine industry in either a customer service or inside sales role.
    Session information
    Sessions
    Session 1
    Wed 29 Nov 09:00 PST - Wed 29 Nov 12:00 PST
    Online
    Session 2
    Thu 30 Nov 09:00 PST - Thu 30 Nov 12:00 PST
    Online
    Session 3
    Wed 06 Dec 09:00 PST - Wed 06 Dec 12:00 PST
    Online
    Session 4
    Thu 07 Dec 09:00 PST - Thu 07 Dec 12:00 PST
    Online
    • $400.00 excl. Tax