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29Apr
WISE #113 Wine Club Professional Certification
OnlineApril 29, 30, May 1 & 7This is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.Sessions
Session 1
Tue 29 Apr 09:00 PDT - Tue 29 Apr 12:00 PDTOnlineSession 2
Wed 30 Apr 09:00 PDT - Wed 30 Apr 12:00 PDTOnlineSession 3
Thu 01 May 09:00 PDT - Thu 01 May 12:00 PDTOnlineSession 4
Wed 07 May 09:00 PDT - Wed 07 May 12:00 PDTOnline- $425.00 excl. Tax
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07May
WISE #116 Outbound Phone Sales Professional Certification
OnlineMay 7, 8 & 15This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.Sessions
Session 1
Wed 07 May 09:00 PDT - Wed 07 May 12:00 PDTOnlineSession 2
Thu 08 May 09:00 PDT - Thu 08 May 12:00 PDTOnlineSession 3
Thu 15 May 09:00 PDT - Thu 15 May 12:00 PDTOnline- $400.00 excl. Tax
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09May
WISE #205 DTC Metrics Management Intensive
OnlineMay 9 & 16This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.Sessions
Session 1
Fri 09 May 09:00 PDT - Fri 09 May 12:00 PDTOnlineSession 2
Fri 16 May 09:00 PDT - Fri 16 May 12:00 PDTOnline- $525.00 excl. Tax
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13May
WISE #111 Tasting Room Professional Certification
OnlineMay 13, 14, 15 & 22This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.Sessions
Session 1
Tue 13 May 09:00 PDT - Tue 13 May 12:00 PDTOnlineSession 2
Wed 14 May 09:00 PDT - Wed 14 May 12:00 PDTOnlineSession 3
Thu 15 May 09:00 PDT - Thu 15 May 12:00 PDTOnlineSession 4
Thu 22 May 09:00 PDT - Thu 22 May 12:00 PDTOnline- $425.00 excl. Tax
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15May
WISE #222 Roadshow Events
OnlineMay 15Join us to delve deep into the art and science of road show events, where you'll gain invaluable expertise to plan, execute, and measure success.Sessions
Session 1
Thu 15 May 09:00 PDT - Thu 15 May 12:00 PDTOnline- $425.00 excl. Tax
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20May
WISE #117 DTC Text Messaging Professional
OnlineMay 20 & 22WISE in partnership with RedChirp have combined efforts to help wineries elevate their communications via text messaging.Sessions
Session 1
Tue 20 May 09:00 PDT - Tue 20 May 12:00 PDTOnlineSession 2
Thu 22 May 09:00 PDT - Thu 22 May 12:00 PDTOnline- $375.00 excl. Tax
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20May
WISE #211 Tasting Room Management Certification
OnlineMay 20, 21, 23, 27, 28 & 29This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.Sessions
Session 1
Tue 20 May 09:00 PDT - Tue 20 May 12:00 PDTOnlineSession 2
Wed 21 May 09:00 PDT - Wed 21 May 12:00 PDTOnlineSession 3
Fri 23 May 09:00 PDT - Fri 23 May 12:00 PDTOnlineSession 4
Tue 27 May 09:00 PDT - Tue 27 May 12:00 PDTOnlineSession 5
Wed 28 May 09:00 PDT - Wed 28 May 12:00 PDTOnlineSession 6
Thu 29 May 09:00 PDT - Thu 29 May 12:00 PDTOnline- $700.00 excl. Tax
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10Jun
WISE #200 Management Jumpstart
OnlineJun 10This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.Sessions
Session 1
Tue 10 Jun 09:00 PDT - Tue 10 Jun 12:00 PDTOnline- $425.00 excl. Tax
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17Jun
WISE #220 Mastering Public Speaking
NapaJun 17 & 18This class is ideal for anyone who wants to master the art of public speaking (or overcome their fears).Sessions
Session 1
Tue 17 Jun 09:00 - Tue 17 Jun 16:00NapaSession 2
Wed 18 Jun 09:00 - Wed 18 Jun 16:00Napa- $2,200.00 excl. Tax
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18Jun
WISE #201 Management Core
OnlineJun 18, 19, 20, 25, 26, 27 & 30This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.Sessions
Session 1
Wed 18 Jun 09:00 PDT - Wed 18 Jun 12:00 PDTOnlineSession 2
Thu 19 Jun 09:00 PDT - Thu 19 Jun 12:00 PDTOnlineSession 3
Fri 20 Jun 09:00 PDT - Fri 20 Jun 12:00 PDTOnlineSession 4
Wed 25 Jun 09:00 PDT - Wed 25 Jun 12:00 PDTOnlineSession 5
Thu 26 Jun 09:00 PDT - Thu 26 Jun 12:00 PDTOnlineSession 6
Fri 27 Jun 09:00 PDT - Fri 27 Jun 12:00 PDTOnlineSession 7
Mon 30 Jun 09:00 PDT - Mon 30 Jun 12:00 PDTOnline- $750.00 excl. Tax
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