Upcoming Events

  • 13
    Feb

    WISE #116 Outbound Phone Sales Professional Certification

    Online
    February 13, 14 & 20
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Tue 13 Feb 09:00 PST - Tue 13 Feb 12:00 PST
    Online
    Session 2
    Wed 14 Feb 09:00 PST - Wed 14 Feb 12:00 PST
    Online
    Session 3
    Tue 20 Feb 09:00 PST - Tue 20 Feb 12:00 PST
    Online
    • $375.00 excl. Tax
  • 19
    Mar

    WISE #112 Inside Sales Professional Certification

    Online
    March 19, 20, 21 & 26
    This course is ideal for employees of a winery or wine retailer who talk to customers on the phone, winery customer service or call center employees who want to improve their effectiveness, and winery employees who wish to learn customer service and phone sales best practices. It is also appropriate for those seeking to begin their career in the wine industry in either a customer service or inside sales role.
    Session information
    Sessions
    Session 1
    Tue 19 Mar 09:00 PDT - Tue 19 Mar 12:00 PDT
    Online
    Session 2
    Wed 20 Mar 09:00 PDT - Wed 20 Mar 12:00 PDT
    Online
    Session 3
    Thu 21 Mar 09:00 PDT - Thu 21 Mar 12:00 PDT
    Online
    Session 4
    Tue 26 Mar 09:00 PDT - Tue 26 Mar 12:00 PDT
    Online
    • $400.00 excl. Tax