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18Apr
WISE #213 Wine Club Management Certification
Online6 3-hour sessionsThis course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.Sessions
Session 1
Tue 18 Apr 09:00 PDT - Tue 18 Apr 12:00 PDTOnlineSession 2
Wed 19 Apr 09:00 PDT - Wed 19 Apr 12:00 PDTOnlineSession 3
Fri 21 Apr 09:00 PDT - Fri 21 Apr 12:00 PDTOnlineSession 4
Tue 25 Apr 09:00 PDT - Tue 25 Apr 12:00 PDTOnlineSession 5
Wed 26 Apr 09:00 PDT - Wed 26 Apr 12:00 PDTOnlineSession 6
Fri 28 Apr 09:00 PDT - Fri 28 Apr 12:00 PDTOnline- $650.00 excl. Tax
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13Jun
WISE #113 Wine Club Professional
Online4 3-hour sessionsThis is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.Sessions
Session 1
Tue 13 Jun 09:00 PDT - Tue 13 Jun 12:00 PDTOnlineSession 2
Wed 14 Jun 09:00 PDT - Wed 14 Jun 12:00 PDTOnlineSession 3
Thu 15 Jun 09:00 PDT - Thu 15 Jun 12:00 PDTOnlineSession 4
Thu 22 Jun 09:00 PDT - Thu 22 Jun 12:30 PDTOnline- $400.00 excl. Tax
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08Aug
WISE #113 Wine Club Professional
Online4 3-hour sessionsThis is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.Sessions
Session 1
Tue 08 Aug 09:00 PDT - Tue 08 Aug 12:00 PDTOnlineSession 2
Wed 09 Aug 09:00 PDT - Wed 09 Aug 12:00 PDTOnlineSession 3
Thu 10 Aug 09:00 PDT - Thu 10 Aug 12:00 PDTOnlineSession 4
Thu 17 Aug 09:00 PDT - Thu 17 Aug 12:00 PDTOnline- $400.00 excl. Tax
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