Upcoming Events

  • 07
    Mar

    WISE #213 Wine Club Management Certification

    Online
    March 7, 8, 12, 13, 14 & 15
    This course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.
    Session information
    Sessions
    Session 1
    Thu 07 Mar 09:00 PST - Thu 07 Mar 12:00 PST
    Online
    Session 2
    Fri 08 Mar 09:00 PST - Fri 08 Mar 12:00 PST
    Online
    Session 3
    Tue 12 Mar 09:00 PDT - Tue 12 Mar 12:00 PDT
    Online
    Session 4
    Wed 13 Mar 09:00 PDT - Wed 13 Mar 12:00 PDT
    Online
    Session 5
    Thu 14 Mar 09:00 PDT - Thu 14 Mar 12:00 PDT
    Online
    Session 6
    Fri 15 Mar 09:00 PDT - Fri 15 Mar 12:00 PDT
    Online
    • $650.00 excl. Tax
  • 12
    Mar

    WISE #111 Tasting Room Professional Certification

    Online
    March 12, 13, 14 & 19
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 12 Mar 09:00 PDT - Tue 12 Mar 12:00 PDT
    Online
    Session 2
    Wed 13 Mar 09:00 PDT - Wed 13 Mar 12:00 PDT
    Online
    Session 3
    Thu 14 Mar 09:00 PDT - Thu 14 Mar 12:00 PDT
    Online
    Session 4
    Tue 19 Mar 09:00 PDT - Tue 19 Mar 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 19
    Mar

    WISE #112 Inside Sales Professional Certification

    Online
    March 19, 20, 21 & 26
    This course is ideal for employees of a winery or wine retailer who talk to customers on the phone, winery customer service or call center employees who want to improve their effectiveness, and winery employees who wish to learn customer service and phone sales best practices. It is also appropriate for those seeking to begin their career in the wine industry in either a customer service or inside sales role.
    Session information
    Sessions
    Session 1
    Tue 19 Mar 09:00 PDT - Tue 19 Mar 12:00 PDT
    Online
    Session 2
    Wed 20 Mar 09:00 PDT - Wed 20 Mar 12:00 PDT
    Online
    Session 3
    Thu 21 Mar 09:00 PDT - Thu 21 Mar 12:00 PDT
    Online
    Session 4
    Tue 26 Mar 09:00 PDT - Tue 26 Mar 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 10
    Apr

    WISE #211 Tasting Room Management Certification

    Online
    April 10, 11, 12, 15, 16, & 17
    This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.
    Session information
    Sessions
    Session 1
    Wed 10 Apr 09:00 PDT - Wed 10 Apr 12:00 PDT
    Online
    Session 2
    Thu 11 Apr 09:00 PDT - Thu 11 Apr 12:00 PDT
    Online
    Session 3
    Fri 12 Apr 09:00 PDT - Fri 12 Apr 12:00 PDT
    Online
    Session 4
    Mon 15 Apr 09:00 PDT - Mon 15 Apr 12:00 PDT
    Online
    Session 5
    Tue 16 Apr 09:00 PDT - Tue 16 Apr 12:00 PDT
    Online
    Session 6
    Wed 17 Apr 09:00 PDT - Wed 17 Apr 12:00 PDT
    Online
    • $650.00 excl. Tax
  • 16
    Apr

    WISE #116 Outbound Phone Sales Professional Certification

    Online
    April 16, 17 & 23
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Tue 16 Apr 09:00 PDT - Tue 16 Apr 12:00 PDT
    Online
    Session 2
    Wed 17 Apr 09:00 PDT - Wed 17 Apr 12:00 PDT
    Online
    Session 3
    Tue 23 Apr 09:00 PDT - Tue 23 Apr 12:00 PDT
    Online
    • $375.00 excl. Tax
  • 23
    Apr

    WISE #121 Advanced Tasting Room Professional Certification

    Online
    April 23, 24 & 30
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.
    Session information
    Sessions
    Session 1
    Tue 23 Apr 09:00 PDT - Tue 23 Apr 12:00 PDT
    Online
    Session 2
    Wed 24 Apr 09:00 PDT - Wed 24 Apr 12:00 PDT
    Online
    Session 3
    Tue 30 Apr 09:00 PDT - Tue 30 Apr 12:00 PDT
    Online
    • $390.00 excl. Tax
  • 25
    Apr

    WISE #212 Events Management Certification

    Online
    2 sessions, 3 hours each
    This certification class is designed for current winery Event Managers (or others who works closely with events) who want to sharpen their existing skills. It will also benefit winery managers seeking a better understand of event best practices and those who need multiple Level II WISE Certificates to begin their Level III WISE DTC Leadership coursework. It will also benefit caterers focused on wine country events.
    Session information
    Sessions
    Session 1
    Thu 25 Apr 09:00 PDT - Thu 25 Apr 12:00 PDT
    Online
    Session 2
    Fri 26 Apr 09:00 PDT - Fri 26 Apr 12:00 PDT
    Online
    • $500.00 excl. Tax
  • 07
    May

    WISE #111 Tasting Room Professional Certification

    Online
    May 7, 8, 9 & 14
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 07 May 09:00 PDT - Tue 07 May 12:00 PDT
    Online
    Session 2
    Wed 08 May 09:00 PDT - Wed 08 May 12:00 PDT
    Online
    Session 3
    Thu 09 May 09:00 PDT - Thu 09 May 12:00 PDT
    Online
    Session 4
    Tue 14 May 09:00 PDT - Tue 14 May 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 18
    Jun

    WISE #111 Tasting Room Professional Certification

    Online
    June 18, 19, 20 & 27
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 18 Jun 09:00 PDT - Tue 18 Jun 12:00 PDT
    Online
    Session 2
    Wed 19 Jun 09:00 PDT - Wed 19 Jun 12:00 PDT
    Online
    Session 3
    Thu 20 Jun 09:00 PDT - Thu 20 Jun 12:00 PDT
    Online
    Session 4
    Thu 27 Jun 09:00 PDT - Thu 27 Jun 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 18
    Jun

    WISE #116 Outbound Phone Sales Professional Certification

    Online
    June 18, 19 & 25
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Tue 18 Jun 09:00 PDT - Tue 18 Jun 12:00 PDT
    Online
    Session 2
    Wed 19 Jun 09:00 PDT - Wed 19 Jun 12:00 PDT
    Online
    Session 3
    Tue 25 Jun 09:00 PDT - Tue 25 Jun 12:00 PDT
    Online
    • $375.00 excl. Tax