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09Oct
WISE #116 Outbound Phone Sales Professional Certification
OnlineOct. 9, 10 & 16This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.Sessions
Session 1
Wed 09 Oct 09:00 PDT - Wed 09 Oct 12:00 PDTOnlineSession 2
Thu 10 Oct 09:00 PDT - Thu 10 Oct 12:00 PDTOnlineSession 3
Wed 16 Oct 09:00 PDT - Wed 16 Oct 12:00 PDTOnline- $375.00 excl. Tax
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05Nov
WISE #111 Tasting Room Professional Certification
OnlineNov. 5, 6, 7 & 12This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.Sessions
Session 1
Tue 05 Nov 09:00 PST - Tue 05 Nov 12:00 PSTOnlineSession 2
Wed 06 Nov 09:00 PST - Wed 06 Nov 12:00 PSTOnlineSession 3
Thu 07 Nov 09:00 PST - Thu 07 Nov 12:00 PSTOnlineSession 4
Tue 12 Nov 09:00 PST - Tue 12 Nov 12:00 PSTOnline- $400.00 excl. Tax
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06Nov
WISE #212 Events Management Certification
OnlineNovember 6 & 7This certification class is designed for current winery Event Managers (or others who works closely with events) who want to sharpen their existing skills. It will also benefit winery managers seeking a better understand of event best practices and those who need multiple Level II WISE Certificates to begin their Level III WISE DTC Leadership coursework. It will also benefit caterers focused on wine country events.Sessions
Session 1
Wed 06 Nov 09:00 PST - Wed 06 Nov 12:00 PSTOnlineSession 2
Thu 07 Nov 09:00 PST - Thu 07 Nov 12:00 PSTOnline- $500.00 excl. Tax
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13Nov
WISE #211 Tasting Room Management Certification
OnlineNov. 13, 14, 15, 19, 20 & 21This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.Sessions
Session 1
Wed 13 Nov 09:00 PST - Wed 13 Nov 12:00 PSTOnlineSession 2
Thu 14 Nov 09:00 PST - Thu 14 Nov 12:00 PSTOnlineSession 3
Fri 15 Nov 09:00 PST - Fri 15 Nov 12:00 PSTOnlineSession 4
Tue 19 Nov 09:00 PST - Tue 19 Nov 12:00 PSTOnlineSession 5
Wed 20 Nov 09:00 PST - Wed 20 Nov 12:00 PSTOnlineSession 6
Thu 21 Nov 09:00 PST - Thu 21 Nov 12:00 PSTOnline- $650.00 excl. Tax
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10Dec
WISE #121 Advanced Tasting Room Professional Certification
OnlineDecember 10, 11 & 18This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.Sessions
Session 1
Tue 10 Dec 09:00 PST - Tue 10 Dec 12:00 PSTOnlineSession 2
Wed 11 Dec 09:00 PST - Wed 11 Dec 12:00 PSTOnlineSession 3
Wed 18 Dec 09:00 PST - Wed 18 Dec 12:00 PSTOnline- $375.00 excl. Tax
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11Feb
WISE #213 Wine Club Management Certification
OnlineFebruary 11, 12, 13, 18, 19 & 20This course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.Sessions
Session 1
Tue 11 Feb 09:00 PST - Tue 11 Feb 12:00 PSTOnlineSession 2
Wed 12 Feb 09:00 PST - Wed 12 Feb 12:00 PSTOnlineSession 3
Thu 13 Feb 09:00 PST - Thu 13 Feb 12:00 PSTOnlineSession 4
Tue 18 Feb 09:00 PST - Tue 18 Feb 12:00 PSTOnlineSession 5
Wed 19 Feb 09:00 PST - Wed 19 Feb 12:00 PSTOnlineSession 6
Thu 20 Feb 09:00 PST - Thu 20 Feb 12:00 PSTOnline- $650.00 excl. Tax
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