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05Dec
WISE #113 Wine Club Professional Certification
OnlineDecember 5, 6, 7, & 14This is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.Sessions
Session 1
Tue 05 Dec 09:00 PST - Tue 05 Dec 12:00 PSTOnlineSession 2
Wed 06 Dec 09:00 PST - Wed 06 Dec 12:00 PSTOnlineSession 3
Thu 07 Dec 09:00 PST - Thu 07 Dec 12:00 PSTOnlineSession 4
Thu 14 Dec 09:00 PST - Thu 14 Dec 12:00 PSTOnline- $400.00 excl. Tax
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05Dec
WISE #213 Wine Club Management Certification
OnlineDecember 5, 6, 7, 12, 13, & 14This course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.Sessions
Session 1
Tue 05 Dec 09:00 PST - Tue 05 Dec 12:00 PSTOnlineSession 2
Wed 06 Dec 09:00 PST - Wed 06 Dec 12:00 PSTOnlineSession 3
Thu 07 Dec 09:00 PST - Thu 07 Dec 12:00 PSTOnlineSession 4
Tue 12 Dec 09:00 PST - Tue 12 Dec 12:00 PSTOnlineSession 5
Wed 13 Dec 09:00 PST - Wed 13 Dec 12:00 PSTOnlineSession 6
Thu 14 Dec 09:00 PST - Thu 14 Dec 12:00 PSTOnline- $650.00 excl. Tax
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12Dec
WISE #205 DTC Metrics Management Intensive
OnlineDecember 12 & 13This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.Sessions
Session 1
Tue 12 Dec 09:00 PST - Tue 12 Dec 12:00 PSTOnlineSession 2
Wed 13 Dec 09:00 PST - Wed 13 Dec 12:00 PSTOnline- $500.00 excl. Tax
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18Dec
WISE #220 Mastering Public Speaking
NapaDecember 18 & 19, 9am - 4pm PTThis class is ideal for anyone who wants to master the art of public speaking (or overcome their fears).Sessions
Session 1
Mon 18 Dec 09:00 - Mon 18 Dec 16:00NapaSession 2
Tue 19 Dec 09:00 - Tue 19 Dec 16:00Napa- $2,200.00 excl. Tax
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