Upcoming Events

  • 16
    Apr

    WISE #116 Outbound Phone Sales Professional Certification

    Online
    April 16, 17 & 23
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Tue 16 Apr 09:00 PDT - Tue 16 Apr 12:00 PDT
    Online
    Session 2
    Wed 17 Apr 09:00 PDT - Wed 17 Apr 12:00 PDT
    Online
    Session 3
    Tue 23 Apr 09:00 PDT - Tue 23 Apr 12:00 PDT
    Online
    • $375.00 excl. Tax
  • 23
    Apr

    WISE #121 Advanced Tasting Room Professional Certification

    Online
    April 23, 24 & 30
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.
    Session information
    Sessions
    Session 1
    Tue 23 Apr 09:00 PDT - Tue 23 Apr 12:00 PDT
    Online
    Session 2
    Wed 24 Apr 09:00 PDT - Wed 24 Apr 12:00 PDT
    Online
    Session 3
    Tue 30 Apr 09:00 PDT - Tue 30 Apr 12:00 PDT
    Online
    • $390.00 excl. Tax
  • 25
    Apr

    WISE #212 Events Management Certification

    Online
    2 sessions, 3 hours each
    This certification class is designed for current winery Event Managers (or others who works closely with events) who want to sharpen their existing skills. It will also benefit winery managers seeking a better understand of event best practices and those who need multiple Level II WISE Certificates to begin their Level III WISE DTC Leadership coursework. It will also benefit caterers focused on wine country events.
    Session information
    Sessions
    Session 1
    Thu 25 Apr 09:00 PDT - Thu 25 Apr 12:00 PDT
    Online
    Session 2
    Fri 26 Apr 09:00 PDT - Fri 26 Apr 12:00 PDT
    Online
    • $500.00 excl. Tax
  • 01
    May

    WISE #200 Management Jumpstart

    Online
    3 hours, 09:00 AM PDT - 12:00 PM PDT
    This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.
    • $400.00 excl. Tax
  • 07
    May

    WISE #111 Tasting Room Professional Certification

    Online
    May 7, 8, 9 & 14
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 07 May 09:00 PDT - Tue 07 May 12:00 PDT
    Online
    Session 2
    Wed 08 May 09:00 PDT - Wed 08 May 12:00 PDT
    Online
    Session 3
    Thu 09 May 09:00 PDT - Thu 09 May 12:00 PDT
    Online
    Session 4
    Tue 14 May 09:00 PDT - Tue 14 May 12:00 PDT
    Online
    • $400.00 excl. Tax
  • 07
    May

    WISE #201 Management Core

    Online
    May 7, 8, 9, 14, 15, 17 & 21
    This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.
    Session information
    Sessions
    Session 1
    Tue 07 May 09:00 PDT - Tue 07 May 12:00 PDT
    Online
    Session 2
    Wed 08 May 09:00 PDT - Wed 08 May 12:00 PDT
    Online
    Session 3
    Thu 09 May 09:00 PDT - Thu 09 May 12:00 PDT
    Online
    Session 4
    Tue 14 May 09:00 PDT - Tue 14 May 12:00 PDT
    Online
    Session 5
    Wed 15 May 09:00 PDT - Wed 15 May 12:00 PDT
    Online
    Session 6
    Fri 17 May 09:00 PDT - Fri 17 May 12:00 PDT
    Online
    Session 7
    Tue 21 May 09:00 PDT - Tue 21 May 12:00 PDT
    Online
    • $700.00 excl. Tax
  • 07
    May

    WISE #202 People Management

    Online
    May 7, 8, 9 & 14
    This course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.
    Session information
    Sessions
    Session 1
    Tue 07 May 09:00 PDT - Tue 07 May 12:00 PDT
    Online
    Session 2
    Wed 08 May 09:00 PDT - Wed 08 May 12:00 PDT
    Online
    Session 3
    Thu 09 May 09:00 PDT - Thu 09 May 12:00 PDT
    Online
    Session 4
    Tue 14 May 09:00 PDT - Tue 14 May 12:00 PDT
    Online
    • $600.00 excl. Tax
  • 15
    May

    WISE #203 Demystifying Finance & Accounting

    Online
    May 15, 17 & 21
    This course is designed for non-financial people who want to understand business financial reports or budgets. It is ideal for anyone who is managing or controlling costs or who is accountable for financial or team results.
    Session information
    Sessions
    Session 1
    Wed 15 May 09:00 PDT - Wed 15 May 12:00 PDT
    Online
    Session 2
    Fri 17 May 09:00 PDT - Fri 17 May 12:00 PDT
    Online
    Session 3
    Tue 21 May 09:00 PDT - Tue 21 May 12:00 PDT
    Online
    • $500.00 excl. Tax
  • 22
    May

    WISE #205 DTC Metrics Management Intensive

    Online
    May 22 & 23
    This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.
    Session information
    Sessions
    Session 1
    Wed 22 May 09:00 PDT - Wed 22 May 12:00 PDT
    Online
    Session 2
    Thu 23 May 09:00 PDT - Thu 23 May 12:00 PDT
    Online
    • $500.00 excl. Tax
  • 18
    Jun

    WISE #111 Tasting Room Professional Certification

    Online
    June 18, 19, 20 & 27
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 18 Jun 09:00 PDT - Tue 18 Jun 12:00 PDT
    Online
    Session 2
    Wed 19 Jun 09:00 PDT - Wed 19 Jun 12:00 PDT
    Online
    Session 3
    Thu 20 Jun 09:00 PDT - Thu 20 Jun 12:00 PDT
    Online
    Session 4
    Thu 27 Jun 09:00 PDT - Thu 27 Jun 12:00 PDT
    Online
    • $400.00 excl. Tax