Staffing Up

Staffing Up! Justifying more Tasting Room labor hours. How to justify more Tasting Room labor hours. This conversation is a constant struggle between too many tasting room mangers and winery executives.  To be able to deliver a knock-your-socks-off, WOW guest experience requires a little over staffing.  Maximizing wine sales and new wine club member sign-ups does too.  But no one wants to over staff, to pay too much in labor costs.  And nothing drives winery management crazier than seeing tasting room staff standing around twiddling their thumbs. So how can you identify you labor sweet spot and justify staffing up… Read more »