Upcoming Events

  • 01
    Oct

    WISE #116 Outbound Phone Sales Professional Certification

    Online
    Oct.1, 2 & 8
    This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.
    Session information
    Sessions
    Session 1
    Tue 01 Oct 09:00 PDT - Tue 01 Oct 12:00 PDT
    Online
    Session 2
    Wed 02 Oct 09:00 PDT - Wed 02 Oct 12:00 PDT
    Online
    Session 3
    Tue 08 Oct 09:00 PDT - Tue 08 Oct 12:00 PDT
    Online
    • $375.00 excl. Tax
  • 05
    Nov

    WISE #111 Tasting Room Professional Certification

    Online
    Nov. 5, 6, 7 & 12
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.
    Session information
    Sessions
    Session 1
    Tue 05 Nov 09:00 PST - Tue 05 Nov 12:00 PST
    Online
    Session 2
    Wed 06 Nov 09:00 PST - Wed 06 Nov 12:00 PST
    Online
    Session 3
    Thu 07 Nov 09:00 PST - Thu 07 Nov 12:00 PST
    Online
    Session 4
    Tue 12 Nov 09:00 PST - Tue 12 Nov 12:00 PST
    Online
    • $400.00 excl. Tax
  • 08
    Nov

    WISE #205 DTC Metrics Management Intensive

    Online
    Nov. 8 & 15
    This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.
    Session information
    Sessions
    Session 1
    Fri 08 Nov 09:00 PST - Fri 08 Nov 12:00 PST
    Online
    Session 2
    Fri 15 Nov 09:00 PST - Fri 15 Nov 12:00 PST
    Online
    • $500.00 excl. Tax
  • 13
    Nov

    WISE #211 Tasting Room Management Certification

    Online
    Nov. 13, 14, 15, 19, 20 & 21
    This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.
    Session information
    Sessions
    Session 1
    Wed 13 Nov 09:00 PST - Wed 13 Nov 12:00 PST
    Online
    Session 2
    Thu 14 Nov 09:00 PST - Thu 14 Nov 12:00 PST
    Online
    Session 3
    Fri 15 Nov 09:00 PST - Fri 15 Nov 12:00 PST
    Online
    Session 4
    Tue 19 Nov 09:00 PST - Tue 19 Nov 12:00 PST
    Online
    Session 5
    Wed 20 Nov 09:00 PST - Wed 20 Nov 12:00 PST
    Online
    Session 6
    Thu 21 Nov 09:00 PST - Thu 21 Nov 12:00 PST
    Online
    • $650.00 excl. Tax
  • 22
    Nov

    WISE #200 Management Jumpstart

    Online
    3 hours, 09:00 AM PST - 12:00 PM PST
    This course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.
    • $400.00 excl. Tax
  • 03
    Dec

    WISE #201 Management Core

    Online
    Dec. 3, 4, 5, 6, 10, 11 & 13
    This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.
    Session information
    Sessions
    Session 1
    Tue 03 Dec 09:00 PST - Tue 03 Dec 12:00 PST
    Online
    Session 2
    Wed 04 Dec 09:00 PST - Wed 04 Dec 12:00 PST
    Online
    Session 3
    Thu 05 Dec 09:00 PST - Thu 05 Dec 12:00 PST
    Online
    Session 4
    Fri 06 Dec 09:00 PST - Fri 06 Dec 12:00 PST
    Online
    Session 5
    Tue 10 Dec 09:00 PST - Tue 10 Dec 12:00 PST
    Online
    Session 6
    Wed 11 Dec 09:00 PST - Wed 11 Dec 12:00 PST
    Online
    Session 7
    Fri 13 Dec 09:00 PST - Fri 13 Dec 12:00 PST
    Online
    • $700.00 excl. Tax
  • 03
    Dec

    WISE #202 People Management

    Online
    Dec. 3, 4, 5 & 6
    This course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.
    Session information
    Sessions
    Session 1
    Tue 03 Dec 09:00 PST - Tue 03 Dec 12:00 PST
    Online
    Session 2
    Wed 04 Dec 09:00 PST - Wed 04 Dec 12:00 PST
    Online
    Session 3
    Thu 05 Dec 09:00 PST - Thu 05 Dec 12:00 PST
    Online
    Session 4
    Fri 06 Dec 09:00 PST - Fri 06 Dec 12:00 PST
    Online
    • $600.00 excl. Tax
  • 10
    Dec

    WISE #121 Advanced Tasting Room Professional Certification

    Online
    December 10, 11 & 18
    This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.
    Session information
    Sessions
    Session 1
    Tue 10 Dec 09:00 PST - Tue 10 Dec 12:00 PST
    Online
    Session 2
    Wed 11 Dec 09:00 PST - Wed 11 Dec 12:00 PST
    Online
    Session 3
    Wed 18 Dec 09:00 PST - Wed 18 Dec 12:00 PST
    Online
    • $375.00 excl. Tax
  • 10
    Dec

    WISE #203 Demystifying Finance & Accounting

    Online
    Dec. 10, 11 & 13
    This course is designed for non-financial people who want to understand business financial reports or budgets. It is ideal for anyone who is managing or controlling costs or who is accountable for financial or team results.
    Session information
    Sessions
    Session 1
    Tue 10 Dec 09:00 PST - Tue 10 Dec 12:00 PST
    Online
    Session 2
    Wed 11 Dec 09:00 PST - Wed 11 Dec 12:00 PST
    Online
    Session 3
    Fri 13 Dec 09:00 PST - Fri 13 Dec 12:00 PST
    Online
    • $500.00 excl. Tax
  • 17
    Dec

    WISE #212 Events Management Certification

    Online
    Dec. 17 & 19
    This certification class is designed for current winery Event Managers (or others who works closely with events) who want to sharpen their existing skills. It will also benefit winery managers seeking a better understand of event best practices and those who need multiple Level II WISE Certificates to begin their Level III WISE DTC Leadership coursework. It will also benefit caterers focused on wine country events.
    Session information
    Sessions
    Session 1
    Tue 17 Dec 09:00 PST - Tue 17 Dec 12:00 PST
    Online
    Session 2
    Thu 19 Dec 09:00 PST - Thu 19 Dec 12:00 PST
    Online
    • $500.00 excl. Tax