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01Oct
WISE #116 Outbound Phone Sales Professional Certification
OnlineOct.1, 2 & 8This course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.Sessions
Session 1
Tue 01 Oct 09:00 PDT - Tue 01 Oct 12:00 PDTOnlineSession 2
Wed 02 Oct 09:00 PDT - Wed 02 Oct 12:00 PDTOnlineSession 3
Tue 08 Oct 09:00 PDT - Tue 08 Oct 12:00 PDTOnline- $375.00 excl. Tax
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05Nov
WISE #111 Tasting Room Professional Certification
OnlineNov. 5, 6, 7 & 12This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness, winery employees seeking a better understanding of tasting room best practices, and those with no industry experience seeking a position in a winery tasting room.Sessions
Session 1
Tue 05 Nov 09:00 PST - Tue 05 Nov 12:00 PSTOnlineSession 2
Wed 06 Nov 09:00 PST - Wed 06 Nov 12:00 PSTOnlineSession 3
Thu 07 Nov 09:00 PST - Thu 07 Nov 12:00 PSTOnlineSession 4
Tue 12 Nov 09:00 PST - Tue 12 Nov 12:00 PSTOnline- $400.00 excl. Tax
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08Nov
WISE #205 DTC Metrics Management Intensive
OnlineNov. 8 & 15This course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.Sessions
Session 1
Fri 08 Nov 09:00 PST - Fri 08 Nov 12:00 PSTOnlineSession 2
Fri 15 Nov 09:00 PST - Fri 15 Nov 12:00 PSTOnline- $500.00 excl. Tax
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13Nov
WISE #121 Advanced Tasting Room Professional Certification
OnlineNov. 13, 14 & 19This course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.Sessions
Session 1
Wed 13 Nov 09:00 PST - Wed 13 Nov 12:00 PSTOnlineSession 2
Thu 14 Nov 09:00 PST - Thu 14 Nov 12:00 PSTOnlineSession 3
Tue 19 Nov 09:00 PST - Tue 19 Nov 12:00 PSTOnline- $375.00 excl. Tax
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13Nov
WISE #211 Tasting Room Management Certification
OnlineNov. 13, 14, 15, 19, 20 & 21This certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.Sessions
Session 1
Wed 13 Nov 09:00 PST - Wed 13 Nov 12:00 PSTOnlineSession 2
Thu 14 Nov 09:00 PST - Thu 14 Nov 12:00 PSTOnlineSession 3
Fri 15 Nov 09:00 PST - Fri 15 Nov 12:00 PSTOnlineSession 4
Tue 19 Nov 09:00 PST - Tue 19 Nov 12:00 PSTOnlineSession 5
Wed 20 Nov 09:00 PST - Wed 20 Nov 12:00 PSTOnlineSession 6
Thu 21 Nov 09:00 PST - Thu 21 Nov 12:00 PSTOnline- $650.00 excl. Tax
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22Nov
WISE #200 Management Jumpstart
Online3 hours, 09:00 AM PST - 12:00 PM PSTThis course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.- $400.00 excl. Tax
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03Dec
WISE #201 Management Core
OnlineDec. 3, 4, 5, 6, 10, 11 & 13This comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.Sessions
Session 1
Tue 03 Dec 09:00 PST - Tue 03 Dec 12:00 PSTOnlineSession 2
Wed 04 Dec 09:00 PST - Wed 04 Dec 12:00 PSTOnlineSession 3
Thu 05 Dec 09:00 PST - Thu 05 Dec 12:00 PSTOnlineSession 4
Fri 06 Dec 09:00 PST - Fri 06 Dec 12:00 PSTOnlineSession 5
Tue 10 Dec 09:00 PST - Tue 10 Dec 12:00 PSTOnlineSession 6
Wed 11 Dec 09:00 PST - Wed 11 Dec 12:00 PSTOnlineSession 7
Fri 13 Dec 09:00 PST - Fri 13 Dec 12:00 PSTOnline- $700.00 excl. Tax
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03Dec
WISE #202 People Management
OnlineDec. 3, 4, 5 & 6This course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.Sessions
Session 1
Tue 03 Dec 09:00 PST - Tue 03 Dec 12:00 PSTOnlineSession 2
Wed 04 Dec 09:00 PST - Wed 04 Dec 12:00 PSTOnlineSession 3
Thu 05 Dec 09:00 PST - Thu 05 Dec 12:00 PSTOnlineSession 4
Fri 06 Dec 09:00 PST - Fri 06 Dec 12:00 PSTOnline- $600.00 excl. Tax
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10Dec
WISE #203 Demystifying Finance & Accounting
OnlineDec. 10, 11 & 13This course is designed for non-financial people who want to understand business financial reports or budgets. It is ideal for anyone who is managing or controlling costs or who is accountable for financial or team results.Sessions
Session 1
Tue 10 Dec 09:00 PST - Tue 10 Dec 12:00 PSTOnlineSession 2
Wed 11 Dec 09:00 PST - Wed 11 Dec 12:00 PSTOnlineSession 3
Fri 13 Dec 09:00 PST - Fri 13 Dec 12:00 PSTOnline- $500.00 excl. Tax
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17Dec
WISE #212 Events Management Certification
OnlineDec. 17 & 18This certification class is designed for current winery Event Managers (or others who works closely with events) who want to sharpen their existing skills. It will also benefit winery managers seeking a better understand of event best practices and those who need multiple Level II WISE Certificates to begin their Level III WISE DTC Leadership coursework. It will also benefit caterers focused on wine country events.Sessions
Session 1
Tue 17 Dec 09:00 PST - Tue 17 Dec 12:00 PSTOnlineSession 2
Wed 18 Dec 09:00 PST - Wed 18 Dec 12:00 PSTOnline- $500.00 excl. Tax
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