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WISE #113 Test Out
WISE # 113 Test-OutFrom $55.00 -
WISE #113 Wine Club Professional Certification
12 HoursThis is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.From $425.00 -
WISE #115 DTC Metrics Team Fundamentals
6 HoursThis course is for anyone who works at a winery in a frontline role; does or wants to do DTC data analysis as part of their job to improve their effectiveness and expand their DTC expertise; current wine industry DTC staff and managers who want to create, analyze, and manage their metrics and dashboards; other winery employees who would benefit by a better understanding of DTC data and metrics; wine retail professionals; also appropriate for those with no industry experience who want to work in wine relatedFrom $375.00 -
WISE #116 Outbound Phone Sales Professional Certification
9 HoursThis course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.From $400.00 -
WISE #117 DTC Text Messaging Professional
6 hoursWISE in partnership with RedChirp have combined efforts to help wineries elevate their communications via text messaging.From $375.00 -
WISE #118 Corporate Gifting Professional
6 HoursThe goal of this course is to develop professional skills for winery marketing personnel to identify and sell multiple wine gifts to businesses.From $375.00 -
WISE #121 Advanced Tasting Room Professional Certification
9 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.From $400.00 -
WISE #200 Management Jumpstart
3 hoursThis course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.From $425.00 -
WISE #201 Management Core
21 HoursThis comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.From $750.00 -
WISE #202 People Management
12 HoursThis course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.From $625.00
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