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WISE #116 Outbound Phone Sales Professional Certification
9 HoursThis course is designed for employees of a winery or wine retailer who regularly talk to customers on the phone, winery customer service or call center employees who want to fine tune their effectiveness, and winery employees who wish to master customer service and phone sales best practices.From $375.00 -
WISE #118 Corporate Gifting Professional
6 HoursThe goal of this course is to develop professional skills for winery marketing personnel to identify and sell multiple wine gifts to businesses.From $350.00 -
WISE #121 Advanced Tasting Room Professional Certification
9 HoursThis course is designed for current tasting room employees and managers who want to improve their sales and service effectiveness.From $375.00 -
WISE #200 Management Jumpstart
3 HoursThis course is designed for brand new managers to better understand their new responsibilities, professional expectations, and how to apply best practices. Attendees leave this course with a better understanding of the skills required to manage the people that drive a successful winery.From $500.00 -
WISE #201 Management Core
21 HoursThis comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. Note: WISE #201 is an opportunity to purchase WISE #202 People Management and WISE #203 Demystifying Finance & Accounting as a package for more cost-effective savings.From $700.00 -
WISE #202 People Management
12 HoursThis course is designed for anyone responsible for managing people or building teams. It is perfect for new managers with limited formal training and experienced managers who need a quick refresher on management basics.From $600.00 -
WISE #203 Demystifying Finance & Accounting
9 HoursThis course is designed for non-financial people who want to understand business financial reports or budgets. It is ideal for anyone who is managing or controlling costs or who is accountable for financial or team results.From $500.00 -
WISE #205 DTC Metrics Management Intensive
6 HoursThis course is for managers who need to understand the metrics behind a successful Direct To Customer (DTC) program, from winery owners and general managers to DTC managers.From $500.00 -
WISE #211 Tasting Room Management Certification
18 HoursThis certification class is designed for current Tasting Room Managers who want to increase their effectiveness. It will also benefit winery managers seeking a better understanding of tasting room best practices and those who need multiple WISE Level II Certificates to begin their Level III DTC Leadership coursework. This course is also a valuable resource for those with tasting room experience who are seeking to expand their role.From $650.00 -
WISE #212 Events Management Certification
9 HoursThis certification class is designed for current winery Event Managers (or others who works closely with events) who want to sharpen their existing skills. It will also benefit winery managers seeking a better understand of event best practices and those who need multiple Level II WISE Certificates to begin their Level III WISE DTC Leadership coursework. It will also benefit caterers focused on wine country events.From $500.00
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